- Telephone calls are the most effective way to
communicate with reporters. Pitch calls are essential to an effective
media strategy. Reporters are on paper overload — chances are
they never saw your faxed release or advisory.
- Target your reporters. Contact reporters who
cover your issue, and reporters you have a relationship with. If you
have to make a "cold call," ask the general assignment editor or producer
who you should speak to.
- Find a "hook" for your story. Show the reporter
how your story is significant, dramatic, timely, controversial, or impacts
a lot of readers.
- Always pitch the story first, and then
ask if they received your release or advisory. Immediately capture the
interest of the reporter — they won't wait for you to get to the
point.
- Keep the pitch short and punchy. Reporters
don't have time for long pitch calls, so get to the most interesting
and important information in the first 30 seconds. Don't forget the
Who, What, Where, When, and Why — give them the critical information.
- Be enthusiastic and helpful. If you're not
excited about your story, why should the reporter be?
- Never lie to a reporter. They may not
like what you have to say, but they must respect you.
- Be considerate of deadlines. Pitch calls are
best made in the mid-morning (9:30 to noon), or after 2 pm on Friday
if your event is taking place on a weekend. If you sense a reporter
is rushed or impatient, ask them if they are on deadline and offer to
call back.
- Only pitch one reporter per outlet. If you
do talk to more than one person (which sometimes is necessary), make
sure the other reporter knows that you've talked with someone else.
- Close the deal. Ask the reporter if they are
interested or if they are coming to the event. Most will not commit
over the phone but they will think about it.
- Offer to send information if they don't commit
to attend your event. (Remember to send the information right away.)
- Don't get frustrated. Pitch calls can be frustrating
when reporters don't bite. But remember that every phone call keeps
your issue and organization on their radar screen and is an important
step in building an ongoing professional relationship with reporters.
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